6th Annual CEM and Customer Loyalty MENA Summit
5 – 6 November 2019 | Dubai
Nowadays, customers are demanding more and more as there are many businesses they can choose to buy the products from. Getting a consumer to buy your product is one goal, to engage and retain this customer so he becomes loyal is another. In a world where customer experience is sometimes more important than the product itself, we must make sure to give the customers what they came for. The 6th edition of our CEM and Customer Loyalty MENA Summit will give you an insight into the mind of a customer and how to create a seamless customer experience.
Will Be Discussed
- Digital transformation in CEM
- Seamless customer experience
- Data-based customer engagement
- Personalised customer approach
- Successful loyalty programs
- Customer loyalty and retention
- Rewarding your customers
- Customer centric culture
About Allan Lloyds Events
See what keynote speakers will be taking part in the exclusive speaking panel.
Explore what Case Studies will be discussed by our senior corporate speakers