SAMPLE OF KEYNOTE SPEAKERS
This year Summit will host speakers from the world’s leading companies.
See sample of key note speakers.
EMEA YouTube Operations Manager
Head of CRM, Data & Analytics
Hawraa Fida Hussain
Group Head of Customer Relations Management
TOP SPEAKERS WILL DISCUSS
Hot Conference Topics
- Online CX in MENA region and current growth in e-commerce
- How to measure the effectiveness of the CEM initiatives?
- The importance of a consistent CX in multiple channels
- Social Media as an effective channel for customer retention
- Personalizing the customer experience to boost loyalty and profit
- E-shoppers as game changers
- Customers’ demand for smart interactions
- Omni-channel marketing – what happens to the data?
- How to balance automation with a human touch?