11th Annual CEM and
Customer Loyalty
MENA Summit
12 - 13 November, 2024
Dubai
Speakers
Summit will host speakers from the world’s leading companies
Anand Venkatasamy
VP Customer Base Management & Partnerships
Rowaida Khedr
Associate Director – Customer Experience & Market Insights
Mohamed Galal
Vice President, Head of ME & Pakistan
Yasemin Koc
Vice President of CX
Mohamed Ibrahim
Director Customer Excellence
Ahmed Nasr
Operations Director Egypt and Director Milk Africa & Turkey
Khaled Elsharkawy
Integrated Supply Chain Senior Director
Mueen Uddin Siddique
Senior Director – Access Network Procurement
Chamath Nawaratne
VP & CPO Middle East &Africa
Shannon Hore
Senior Vice President Procurement and Logistics
Sandeep Sharma
Director Group Procurement & International Markets Supply Chain
Hottest topics
More details about what will be discussed this annual
New Lessons Learned
New Opportunities Unlocked
New Lessons Learned
New Opportunities Unlocked
Look at the Main Topics
Of Our Conference
- 01Building and maintaining brand loyalty to remain competitive in a dynamic market
- 02Tactics for retaining current customers and cultivating loyalty via strategic marketing
- 03The omnichannel advantage: How to gain a competitive edge through holistic CX?
- 04Customise your marketing campaigns and interactions: Personalisation that leads to consumer satisfaction
- 05Enhancing customer loyalty through integrated CRM strategies and AI
- 06Exploring the potential of emerging technologies in transforming customer loyalty programmes
Early bird tickets available
Month of early booking discounts
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20 %
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