- Building your customer journey: From the first contact to a happy & loyal customer
- Millennials and Boomers: How to connect with these generations?
- Why most companies struggle to meet the expectations of their customers?
- Customer centricity: Create a great, customer-centric company by regular communication with the customers
- The impact of COVID-19: “Offline” person-to-person experience as the next horizon for personalisation?
- Understanding the differences between omnichannel and multichannel – How to identify the right approach for your company?
- The three E’s: Enablement, Enticement, Enrichment: How can we foster them?
- The rules of building customer loyalty and retention
- What challenges will the field face in 2022?
8th Annual CEM & Customer Loyalty MENA Summit
9 – 10 November 2021 | Dubai/Online
The 8th Annual CEM & Customer Loyalty MENA Summit has been designed to provide insights on key strategies from top players on developing customer journey, brand admiration, customer centricity, ways to leverage AI, loyalty programs, digitalisation and much more. At this business conference leading cross-industry companies of the MENA region will share how to provide best-in-class services to their customers. What can be done to make customers feel valuable? Through what tactics can the customer lifetime value and loyalty be increased? How to bring the vision of a brand to life? Join us and have these questions answered.
Hot topics that will be discussed at this annual
SUMMIT WILL HOST SPEAKERS FROM THE WORLD’S LEADING COMPANIES
”Excellent event, great knowledge. I really liked the variety of industries and experiences shared- GM - Customer Satisfaction at Nikon
We offer to world’s leading companies at our summit
Allan Lloyds Summit mission is to exceed expectations
We are committed to achieving new standards of excellence by providing conference formats that encourages interaction, networking and high class knowledge sharing. With experts, well-supported staff, motivated to deliver quality, Allan Lloyds vision is to be recognized as the global leader in providing high quality business conferences.
What we offer to world’s leading companies
- Experience-based case studies
- Round table discussions
- Impeccable networking opportunities
- Limited number of seats in the audience ensuring friendly atmosphere
- No media or press presence
Few photos from our summits
Fill your details in the form and we will
send you the whole brochure filled with all details
Your copy of the brochure is prepared.
Inside you will find
- What keynote speakers will be taking part in the exclusive speaking panel
- What Case Studies will be discussed by our senior corporate speakers
- The minute by minute breakdown of the conference